Montgomery Community College is committed to providing full disclosure of all consumer information as required by state and federal laws and regulations. We want the consumers of our programs and services to make fully informed choices regarding the institution they have chosen to attend. The items below include descriptions of services and procedures, as well as sources or links to other information.

General Institutional Information

Accreditation and Approval of Institution and Programs

Montgomery Community College is accredited by the Southern Association of Colleges and Schools Commission on Colleges (SACSCOC) to award associate degrees, diplomas and certificates. Contact the SACSCOC at 1866 Southern Lane, Decatur, Georgia 30033-4097 or call (404) 679-4500 for questions about the accreditation of Montgomery Community College. Inquiries regarding Montgomery Community College’s programs and services should be directed to the College and not to the SACSCOC.

Montgomery Community College is also recognized and/or approved by the following agencies.

  • North  Carolina State Board of Community Colleges
  • North Carolina Community College System
  • North Carolina Department of Public Instruction
  • Division of Vocational Rehabilitation
  • North Carolina State Board of Nursing
  • Dental Assisting National Board
  • Council for Standards in Human Service Education
  • Commission on Accreditation of Allied Health Education Programs

General Complaint / Greivance Process

Montgomery Community College strives to resolve student grievances and complaints in a equitable, orderly, and non-threatening manner. Students have the right to lodge a complaint when they believe there has been a violation, misinterpretation, or misapplication of an existing college policy. This would include alleged discrimination on the basis of race, color, creed, national origin, sex, age, sexual orientation, disability, or other personal characteristics. Complaints concerning grades shall be resolved following the Grade Contesting Policy as outlined in the college catalog. Complaints concerning attendance policies and matters of a purely academic nature shall be adjudicated through the office of the Vice President of Instruction. Complaints concerning residency classification shall be subject to the ruling at the campus level by the Vice President of Student Services. Complaints involving allegations of sexual harassment, due to the sensitive nature of such complaints, should be presented to the Vice President of Student Services who will then refer the complaint to the appropriate supervisor. For all other issues –

  • 1. Informal Resolution: The student should initially address problems and matters of concern informally with the individual involved prior to resorting to formal procedures. Students are expected to make every effort to resolve any problems as they arise.
  • 2. Formal Resolution: If the complaint is not resolved, the student may submit a written grievance to the Vice President of Student Services who will refer the grievance to the appropriate supervisor(s). The grievance should be submitted within 5 business days of the attempt at informal resolution. The Vice President or designee will conduct an investigation within 5 business days.
  • 3. Formal Resolution: A student who disagrees with the Vice President’s decision may appeal the decision to the President of the College. This request must be submitted in writing to the President within 5 business days after the Vice President’s decision. The President will conduct an investigation and render a decision within 10 business days. The President’s decision is final on all student grievance appeals except in cases of sexual harassment or discrimination. In those cases, the student may elect to continue the appeal by submitting a written request within 5 business days of the President’s decision to the Chairperson of the Board of Trustees. The Chairperson will appoint a special committee of 3 Trustees to investigate and make a recommendation to the full Board within 10 business days. The President will administer the recommendation of the Board of Trustees.

If the complaint cannot be resolved after exhausting the college’s grievance process, the individual may file a complaint with Director for Licensure, UNC System Office, 910 Raleigh Road, Chapel Hill, NC 27515-2688; Phone 919-962-4558; Fax 919-962-7139; or email studentcomplaint@northcarolina.edu

Distance Learning Complaint Process for Out of State Students

State Authorization and Out of State Complaint Process

Montgomery Community College desires to resolve student grievances, complaints, and concerns in an expeditious, fair and amicable manner. Students residing outside of the State of North Carolina while attending MCC who desire to resolve a grievance should follow the College’s Student Grievance Procedure as outlined in the Student Handbook. However, if an issue cannot be resolved internally, you may file a complaint with your home State. The Student Grievance Contact information for Individual States provides phone numbers, emails and/or links to state education agencies.

Montgomery Community College is accredited by the Commission on Colleges of the Southern Association of Colleges and Schools to award associate degrees, diplomas, and certificates. Contact the Commission on Colleges at 1866 Southern Lane, Decatur, Georgia 30033-4097 or call (404) 679-4500 for questions about the accreditation of Montgomery Community College.

The Commission may be contacted for the following reasons: 1.) to learn about the accreditation status of Montgomery Community College, 2.) to file a third-party comment at the time of the Montgomery Community College decennial review, 3.) to file a complaint against Montgomery Community College for significant non-compliance with a standard or requirement. Click here for the complaint policy and form.

Normal inquiries about Montgomery Community College, such as admission requirements, financial aid, educational programs, etc., should be addressed directly to Montgomery Community College and not to the Commission on Colleges.

STATE AUTHORIZATION

NC Sara Logo

Montgomery Community College has been approved by the State of North Carolina to participate in the National Council for State Authorization Reciprocity Agreements. NC-SARA is a voluntary, regional approach to state oversight of postsecondary education.

The U.S. Department of Education regulation 600.9(c) State Authorization requires that if an institution is offering distance education in a state where it is not physically located, the institution must meet individual state requirements for offering distance or correspondence education within that state. Montgomery Community College is participating in NC-SARA, National Council for State Authorization Reciprocity Agreement. As a result, MCC is authorized to offer distance education courses in states that are also participating in NCSARA. Depending on the outcome of further discussion regarding this regulation, MCC could notify students residing in particular states that they are not eligible to register for distance education courses.

STUDENT COMPLAINTS

In compliance with §668.43 (b) Institutional Information, Montgomery Community College is required to provide current and prospective students with information for filing complaints.

MCC strives to resolve complaints in a fair and timely manner. Students residing outside of the State of North Carolina while attending MCC who desire to resolve a complaint should first refer to MCC’s General Complaint Policy.

If the student decides to initiate a formal complaint, the written grievance should be submitted to the Vice President of Student Services, Beth Smith. Contact Ms. Smith at smithb@montgomery.edu or 910-898-9610. Mailing address is 1011 Page Street, Troy, NC 27371.

If after following the College procedures the issue is not satisfactorily resolved internally and the student seeks additional resolution, the resources below may be used to file complaints with the appropriate agency.

NC POST-SECONDARY EDUCATION COMPLAINT PROCESS

A student may file a complaint with the North Carolina Post-Secondary Education Complaints unit. First review the NC Post-Secondary Student Complaint Policy (PDF). Then print and complete the NC Post-Secondary Education Student Complaint Form (PDF) and submit the complaint to:

North Carolina Post-Secondary Education Complaints
c/o Student Complaints
University of North Carolina System Office
910 Raleigh Road, Chapel Hill, NC 27515-2688
Website: https://www.northcarolina.edu/post-secondary-education-complaints/

For more information, call (919) 962-4550 or send an email to: studentcomplaint@northcarolina.edu

SACSCOC STUDENT COMPLAINT PROCESS

Students may also file a complaint with Montgomery Community College’s accrediting agency, Southern Association of Colleges and Schools Commission on Colleges (SACSCOC), to award associate degrees. Students who file a complaint with the accrediting agency should follow the SACSCOC Complaint Procedure. Print out the Complaints Against Institutions: Information Sheet and Form. Submit two copies of the formal complaint to:

President, Southern Association of Colleges and Schools Commission on Colleges
1866 Southern LaneDecatur, Georgia 30033-4097
Telephone: 404-679-4500
Website: http://www.sacscoc.org

SARA-NC COMPLAINT PROCESS

Students may also file a complaint with SARA-NC. SARA-NC is the portal for the North Carolina State Education Assistance Authority. Students should follow the SARA-NC Complaint Process and use the SARA-NC Complaint Form (PDF). Submit the complaint to:

SARA North Carolina
North Carolina State Education Assistance Authority
P.O. Box 14103
Research Triangle Park, NC 27709
Telephone: (855) SARA-1-NC (727-2162)
Telephone:(919) 549-8614, ext. 4667
Website: www.saranc.org
Email: complaint@saranc.org

NORTH CAROLINA COMMUNITY COLLEGE COMPLAINT PROCESS

Students may also file a complaint with the North Carolina Community College System. Submit the complaint to:
Dr. John Evans
Associate Director of Student Life
jevans@nccommunitycolleges.edu
919-807-7212.

FIND YOUR HOME STATE’S COMPLAINT PROCESS

Students may also file a complaint with their home state of residency. Access the Directory of State Authorization Agencies to find the appropriate contact information for each state.

PROFESSIONAL LICENSURE STATEMENT

Programs at Montgomery Community Community College that prepare students for professional licensure are designed to prepare a student to apply for applicable licensure in North Carolina. In order to comply with U.S. Department of Education regulations regarding distance education and professional licensure, MCC is required to make the following disclosure with respect to professional licensure outside the state of North Carolina. MCC cannot confirm whether a particular program meets requirements for professional licensure outside of the State of North Carolina.

Please contact the respective department at MCC of the degree program that you want to pursue.

Montgomery Community College does not currently offer any online degree programs that lead to professional licensure, nor do we allow students to conduct field placement experiences outside of North Carolina.

The following programs offered at MCC may lead to professional licensure:

ProgramLicensure/Certification OrganizationMCC Program ContactMailing Address
Allied Health – Nurse Aide I
(Disclosure – PDF)
N.C. Department of Health and Human Services
Division of Health Service Regulation
Donna Harwood, harwoodd6163@montgomeryedu / 910-898-9706Montgomery Community College, 1011 Page Street Troy, NC 27371
Allied Health – Nurse Aide II
(Disclosure – PDF)
N.C. Department of Health and Human Services
Division of Health Service Regulation
Donna Harwood, harwoodd6163@montgomeryedu / 910-898-9706Montgomery Community College, 1011 Page Street Troy, NC 27371
Allied Health – Phlebotomy
(Disclosure – PDF)
American Society for Clinical PathologyJessica Hamilton, hamiltonj8964@montgomery.edu / 910-898-9674Montgomery Community College, 1011 Page Street Troy, NC 27371
Basic Law Enforcement Training
(Disclosure – PDF)
North Carolina Criminal Justice Education and Training Standards CommissionPete Herron, herronp@montgomery.edu / 910-898-9710Montgomery Community College, 1011 Page Street Troy, NC 27371
Basic Detention Officer Course
(Disclosure – PDF)
N.C. Department of Public SafetyRiley Beaman, beamanj5707@montgomery.edu / 910-898-9683Montgomery Community College, 1011 Page Street Troy, NC 27371
Dental Assisting
(Disclosure – PDF)
Dental Assisting National Board, Inc.Lori McAllister, mcallisterl@montgomery.edu / 910-898-9711Montgomery Community College, 1011 Page Street Troy, NC 27371
Early Childhood Education
(Disclosure – PDF)
N.C. Division of Child Developement and Early EducationAmy Frieary, friearya@montgomery.edu / 910-898-9709Montgomery Community College, 1011 Page Street Troy, NC 27371
Emergency Medical Services (EMR)
(Disclosure – PDF)
The North Carolina Office of EMSRiley Beaman, beamanj5707@montgomery.edu / 910-898-9683Montgomery Community College, 1011 Page Street Troy, NC 27371
Emergency Medical Services (EMT)
(Disclosure – PDF)
The North Carolina Office of EMSRiley Beaman, beamanj5707@montgomery.edu / 910-898-9683Montgomery Community College, 1011 Page Street Troy, NC 27371
HVAC
(Disclosure – PDF)
North American Technical Excellence (NATE Certification)Jessica Hamilton, hamiltonj8964@montgomery.edu / 910-898-9674Montgomery Community College, 1011 Page Street Troy, NC 27371
Human Services Technology
(Disclosure – PDF)
Center for Credentialing and EducationAmy Frieary, friearya@montgomery.edu / 910-898-9709Montgomery Community College, 1011 Page Street Troy, NC 27371
Medical Assisting
(Disclosure – PDF)
American Association of Medical AssistantsJennifer Garner, garnerj@montgomery.edu / 910-898-9707Montgomery Community College, 1011 Page Street Troy, NC 27371
Medical Office Administration
(Disclosure – PDF)
American Association of Professional CodersAmanda Beaman, beamana@montgomery.edu / 910-898-9708Montgomery Community College, 1011 Page Street Troy, NC 27371
North Carolina Fire and Rescue Commission
(Disclosure – PDF)
Fire and Rescue CommissionRiley Beaman, beamanj5707@montgomery.edu / 910-898-9683Montgomery Community College, 1011 Page Street Troy, NC 27371
Nurse Aide
(Disclosure – PDF)
N.C. Department of Health and Human ServicesDonna Harwood, harwoodd6163@montgomery.edu / 910-898-9706Montgomery Community College, 1011 Page Street Troy, NC 27371
Nursing
(Disclosure – PDF)
North Carolina Board of NursingWendy Vaughn, vaughnw6426@montgomery.edu / 910-898-9705Montgomery Community College, 1011 Page Street Troy, NC 27371
Phlebotomy
(Disclosure – PDF)
American Society for Clinical Pathology Board of CertificationAmanda Beaman, beamana@montgomery.edu / 910-898-9708Montgomery Community College, 1011 Page Street Troy, NC 27371
Practical Nursing
(Disclosure – PDF)
NC Division of Health Service RegulationWendy Vaughn, vaughnw6426@montgomery.edu / 910-898-9705Montgomery Community College, 1011 Page Street Troy, NC 27371
Welding
(Disclosure – PDF)
American Welding SocietyJessica Hamilton, hamiltonj8964@montgomery.edu / 910-898-9674Montgomery Community College, 1011 Page Street Troy, NC 27371

Authors

Facilities and Services for Students with Disabilities

Montgomery Community College seeks to comply fully with Section 504 of the Rehabilitation Act of 1973 and the Americans with Disabilities Act. The College is fully committed to making programs, courses, and services available to all citizens as well as maintaining confidentiality regarding all information and services provided. If students have a special need that may affect academic performance and wish to seek accommodations, it is the student’s responsibility to inform the MCC Counselor at least one month prior to registration so the request may be considered for approval.

To determine eligibility for services, documentation of the disability may be required of all students requesting academic adjustments or auxiliary aids. Documentation may include results of medical, psychological, or emotional diagnostic tests, or other professional evaluations for verification of the need for adjustments or aids. MCC will, where possible, seek assistance from outside agencies (i.e., Division of Vocational Rehabilitation and other organizations).

Appropriate testing accommodations are available upon for students with special needs. Students with learning disabilities must provide documentation and have the documentation evaluated before requests for accommodations will be granted. Applications to request psychological, medical, and other related professional evaluations may be obtained from the MCC Counselor.

Family Educational Rights and Privacy Act

The release of personal information pertaining to curriculum students is under the general supervision of the Vice President of Student Services. To safeguard the welfare of each student, personal information is given only to authorized individuals as specified in the Family Education Rights and Privacy Act (FERPA) of 1974. The Act provides many safeguards regarding the confidentiality of and access to student records. For more information, consult the MCC Student Handbook.

1. Students may review their educational records by making a written request to the Registrar.
2. Student records will not be reviewed by third parties unless permission is obtained in writing from the student. Exceptions may be made for instructors and administrators if the information is for educational purposes. Exceptions may also be made for parents who claim the students as dependents and for auditing or accrediting organizations. The Vice President of Student Services will make the final decision concerning access to records.
3. Official transcripts will be issued only when a written request is received from the student. Transcripts from high schools or other colleges will not be released.
4. MCC does not publish or distribute any personally identifiable information unless mandated by legislative action.

Transfer Credit to MCC

A transfer student is one who has attended another college or university prior to enrolling at MCC. MCC will consider granting transfer credit for course work completed at other colleges or universities accredited by organizations responsible for accrediting degree-granting institutions classified as collegiate. The accrediting organization must be one that is housed in a regional or national accrediting agency. Courses submitted for possible transfer credit must be equivalent in content and, in most cases, credit hours, to the courses required in the student’s program of study at MCC or must be determined to be an appropriate substitution for the MCC course.

Applicants wishing to transfer credit from another accredited institution of higher education must request official transcripts showing credit earned before an evaluation can be made. Only courses with a grade of “C” or higher will be considered for transfer credit. Developmental math (DMA) and developmental Reading/English (DRE) credits from a North Carolina community college will be considered for transfer with a grade of “P.” Decisions about the awarding of transfer credits are discretionary on the part of the college. MCC applies principles recommended by higher education accrediting organizations that focus on the level, content, quality, and comparability of a course and its relevance to the student’s program of study at MCC.

Course credit over ten years old must be approved by the Vice President of Student Services who may consult with faculty in the subject area to determine equivalency of content with the current requirements in the student’s program of study at MCC. Some courses with a technical or skill content have a five-year time limitation on the acceptance of transfer credit; MCC program heads determine the specific courses in this category. The time limitations include credits earned at MCC as well as credits earned at other post-secondary institutions. Students wishing to appeal a decision involving the denial of transfer credit based on the age of the course may be asked to complete a proficiency examination, when appropriate and available, to receive credit for the course.

For Dental Assisting, Medical Assisting, and Practical Nursing students, Anatomy and Physiology (BIO) credits must have been completed within the last three years prior to enrollment in the program to be considered for credit. For Dental Assisting and Practical Nursing students, the same three-year time limit also applies to the major courses (DEN or NUR).

The College reserves the right to accept or reject credits earned at other institutions or to require the successful completion of appropriate proficiency through the Credit-by-Examination process before awarding credits. The final decision on transfer credit is determined by the Vice President of Student Services.

Transfer credit does not factor into a student’s curriculum Grade Point Average (GPA) calculation. A student’s GPA for graduation, honors, and continuing enrollment is computed based only on courses taken at MCC. At least 25% of the hours required for a degree, diploma, or certificate from Montgomery Community College must be completed at the College; no more than 75% of those hours may be transferred in from other institutions.

Military

Students who have military experience may be eligible to receive transfer credit for training completed while in the service. To have the credits evaluated, students must request an official Joint Services Transcript (JST) for MCC. MCC grants credit where applicable in accordance with recommendations provided by the American Council on Education (ACE). The credit recommended must be consistent with the requirements of the student’s program of study at MCC in order to be granted. The transferability of the credits is at the discretion of the College.

Comprehensive Articulation Agreement

In an effort to simplify and facilitate transfer of credit between community colleges and the University of North Carolina System, the University’s Board of Governors and the North Carolina Community College System have developed and approved a Comprehensive Articulation Agreement (CAA). This agreement addresses the transfer of students between institutions in the North Carolina Community College System and from that system to constituent institutions of the University of North Carolina. The CAA applies to all North Carolina community colleges and all constituent institutions of the University of North Carolina System. CAA courses are identified in the Course Descriptions section of the College Catalog. Students must earn a grade of C or better for courses to transfer as part of the CAA.

ARTICULATION AGREEMENTS WITH OTHER PUBLIC AND PRIVATE INSTITUTIONS: Many private colleges and universities also accept courses for transfer credit and have their own means of evaluating the appropriateness of transfer credit. The receiving institution is the final authority regarding transfer credit. Students are advised to consult the Director of Academic Advising and the Admission Office at the senior institution for additional information.

Financial Information

Availability of Instututional and Financial Aid Information

Consumer disclosure information related to financial aid includes the description of all federal, state, local, private, and institutional student financial assistance programs available at MCC; application forms and procedures; student eligibility requirements and the criteria for the selection of recipients; and the criteria for determining the award amount. The college must also describe the students’ rights and responsibilities to include the criteria for continued student eligibility; satisfactory academic progress standards and the methods to re-establish eligibility if necessary; and disbursement information.

For more information about financial aid at Montgomery Community College, visit the MCC Financial Aid website.

Disbursement of Financial Aid Funds for Books and Supplies

Financial aid funds remaining after a student’s tuition and fees have been paid may be used at the MCC bookstore to purchase books and supplies. There is no requirement that purchases be made through the college’s bookstore, however, there is no way to access available financial aid funds for purchases made outside the bookstore. If the student prefers to purchase books elsewhere, the student is responsible for paying for those purchases out-of-pocket.

Students using financial aid funds to purchase books at the MCC Bookstore may begin charging books to their financial aid account no more than 10 days prior to the beginning of the term. Book purchases may continue up to the census date of the term. Specific begin and end dates for purchases are available from the MCC Financial Aid Office each term.

Cost of Attendance

Students cannot receive federal or state funding that exceeds the Cost of Attendance (COA). COA components include tuition and fees, books and supplies, room and board, personal/miscellaneous expenses, and transportation.

2015-2018 Need Analysis Cost of Attendance (COA) Listing

 CategoryAmount
   
In-State/DependentTuition/Fees2410
 Books/Supplies        2027
 Room/Board3193
 Personal1898
 Transportation2752
            Total COA     $12,280     
   
In-State/Independent       Tuition/Fees2410 
 Books/Supplies2027 
 Room/Board6386 
 Personal1898 
 Transportation2752 
  Total COA$15,473 
   
Out-of-State/DependentTuition/Fees8554 
 Books/Supplies2027 
 Room/Board3193 
 Personal1898 
 Transportation2752 
    Total COA$18,424 
   
Out-of-State/Independent    Tuition/Fees8554 
 Books/Supplies2027 
 Room/Board6386 
 Personal1898 
 Transportation2752 
    Total COA$21,617 
   
Child Care Budget:  Add $4,000 per child for Independent Students.

Voter Registration

Montgomery Community College strives to provide opportunities for students to become involved in local, regional, state, and national elections through the voter registration process. Voter registration forms are available in the Student Services office and online at http://www.ncsbe.gov/ncsbe/Voter-Information/VR-Form. Voter registration information and reminders are provided through email and the College’s campus newsletter.

Consumer Information Links

Educational Programs of Study

Faculty

Financial Aid

Instructional Facilities

Student Diversity

Textbook Information

Tuition & Fees

Authors