All Montgomery Community College accounts now use the same login and usernames are automatically generated. To find your username, go to the tab below and follow the directions to obtain your username and create your password.

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Username and Password

All MCC students will need their login information in order to access certain student resources. Login conventions will be the same for all systems. Students will need to know their User ID to login to these services.

Find Your 7 Digit College ID

The Student ID Number appears on your schedule, listed as “ID Number,” MCC acceptance/need letter, or it can be found on the back of your Student Photo ID. It is a seven (7) digit number.

OR

Obtain your 7 Digit Student ID:
MCC Student IDs will be automatically generated. It is possible that your Student ID has changed since the last time you were a student at MCC. Click the button below to get started. On this page, you will enter your Last Name and your SSN. Click Submit, you will see your Username. Click the back button in your browser to go back to the previous page. Your 7 digit student ID number will now be populated in the field. 

Create or Reset Password

Please click the button below to open the password reset instructions.

Find Your Username

Obtain your Username:
MCC Usernames will be automatically generated. It is possible that your Username has changed since the last time you were a student at MCC. It is important that you use the button below to obtain your Username. You will need this Username for all services. To find your username click the button below. On this screen, you will enter your Last Name and either your SSN or your Student ID number. Do NOT enter both numbers. Click Submit, then write down your Username and click OK.

WiFi Help Docs

Important Information on Wireless Network

If you try to connect to MCC's wireless network, you will notice the choices are MCC_Guest and MCC_AD. In an ...
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Free Office 365

Free Office 365

Free Office 365

With your MCC student email account, you can download Microsoft Office on up to five (5) different devices absolutely free! ...
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Blackboard

Why are my courses not showing up in Blackboard Learn?

Your courses will not show up until the first day of class. If you register late, it may be 24 hours from the time you registered until your course is available. If you still do not see your course(s), please call (910)-898-9646.

Where can I find technical help with issues such as logging in or getting started with Blackboard Learn?

MCC has several ways you can get assistance with technology and online courses.

MCC Blackboard Learn Helpdesk 24/7 Support: Call 1-855-588-2930 or visit https://help.edusupportcenter.com/shplite/montgomerycc/home

Are there computers on campus with internet access for students?

Yes! Students may use the computers in the MCC Library and individual student assistance is available in the CATS lab located at the back of the library. To login to these computers, you will need your username and password created from the instructions above.

How do I check my grades on Blackboard Learn?

Your instructor may have created a tool in the menu on the left side of the screen titled, Grades or My Grades. If you do not see this, look for a menu titled Tools, and you should find a My Grades link inside.

Do I have to use special software to access Blackboard Learn?

Blackboard Learn is a web-based tool, so any current internet browser that has JavaScript and cookies turned on should be able to access most content. Click here to view the list of supported browsers for Blackboard Learn. Montgomery Community College strongly recommends NOT using Internet Explorer. You may need additional software or plug-ins depending on what content your professor requires for class. For example, your instructor may post content that requires the Adobe Flash Player to view.

There are several browser plug-ins commonly required to display content in Blackboard Learn:

Test your version of Java to ensure compatibility. Blackboard has tested and supports version 7 JRE. While JRE 6 may work, it could result in unexpected behavior.

Install Abode Reader

Install Adobe Flash Player

Install Adobe Shockwave Player

Install RealPlayer

Install QuickTime

Install Windows Media Player Plugin

Can I use the mobile app for Blackboard Learn?

The Blackboard Mobile Learn app offers access to various content and features within a Blackboard Learn course and is available for multiple mobile devices.

There is a mandatory course assignment in all my online courses - Do I have to complete each course?

Yes! It is important that you complete the mandatory assignment by the due date for EVERY course you are enrolled. If you do not complete the assignment by the due date, you will be automatically dropped from the course.

Email

Access student email via the web by clicking on the TrailMail link under the MCC Tech Trail menu or directly at mail.google.com/a/student.montgomery.edu

Your MCC email address will be UserID@student.montgomery.edu. Example: If your UserID is smithp5622, your email address will be smithp5622@student.montgomery.edu.

If you have already created a password at the Password Portal, you will use the same password for your student email. If you need to reset your password, go to the Password Portal.

Bookstore

For assistance please contact Mallory Smith
Email: smithm1522@montgomery.edu
Phone: 910-898-9646
Office Location: 273D, in Cats Lab (back of MCC Library)

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