Your MCC password will expire every 365 days or sooner if you need to re-sync all of your MCC accounts. To reset your password, follow these steps:

  1. Go to the following link:
  2. Enter your full MCC email address [that’s your] and enter the CAPTCHA correctly.
  3. Select ‘I Forgot My Password’ on the next page and follow the steps to receive a 6-digit confirmation code that will allow you to reset your password.

Don’t forget! Passwords should contain between 8 and 20 characters with one or more UPPER CASE letters and one or more numbers. They should not contain these special characters: ;?:@&=<>[space]. They also should not contain any part of a user’s name or username.

If you need additional assistance, please submit a helpdesk ticket to and one of our IT staff members will respond as soon as possible!

Once you have reset your password, please log in to Self-Service and confirm that your personal information is up to date.

  1. Click on your username in the top right corner
  2. Select User Profile
  3. Confirm that your personal email address and cell phone number are accurate and up to date. [Note: You can edit this information by clicking the purple pencil icon on the right side of the screen.]