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Distance Learning FAQ
Frequently Asked Questions
Where Can I Find My Student I.D. Number?
The Student ID Number appears on your schedule, listed as “ID Number,” or it can be found on the back of your Student Photo ID. It is a seven (7) digit number.
Are there on campus computers and Internet access for students?
Yes! Students may use the computers in the MCC Library and individual student assistance is available in the CATS lab located at the back of the library. You will need your username and password created from the instructions above.
How do I setup my student email?
Every student will be provided an email account. You can access it via the web at http://mail.google.com/a/student.montgomery.edu. Your email address is: "firstname.lastname@example.org".Example: Bob Student’s email address would be: "email@example.com".Use of student email account is mandatory. Instructors will not communicate to other addresses.
How do I access my online course at MCC?
If you are in an online course or if your seated classroom uses Blackboard as a resource, you will need to access Blackboard. Your username and password will be the same as the network and email login. You can access Blackboard at http://mcc.blackboard.com
Where can I find technical help with issues such as logging in or getting started in Blackboard?
MCC has several ways you can get assistance with technology and online courses.MCC Blackboard Helpdesk: Call 1-855-588-2930MCC Distance Learning Office Staff:Dee Blake at 910-576-6222, ext. 524 or email firstname.lastname@example.orgCindy Ellison at 910-576-6222, ext. 217 or email email@example.comMCC CATS Lab: Call 910-576-6222, ext 523 or stop by the lab and speak to one our lab assistants.
Montgomery Community College1011 Page Street | Troy, NC 27371 910-576-6222 | Fax: 910-576-2176©2011 All Rights Reserved