Wednesday, July 01, 2015
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Distance Learning Complaint Process

Montgomery Community College desires to resolve student grievances, complaints and concerns in an expeditious, fair and amicable manner. Students residing outside of the State of North Carolina while attending MCC who desire to resolve a grievance should follow the College's Student Grievance Procedure as outlined in the Student Handbook. However, if an issue cannot be resolved internally, you may file a complaint with your home State. The Student Grievance Contact information for Individual States provides phone numbers, emails and/or links to state education agencies.

Montgomery Community College is accredited by the Commission on Colleges of the Southern Association of Colleges and Schools to award associate degrees, diplomas and certificates. Contact the Commission on Colleges at 1866 Southern Lane, Decatur, Georgia 30033-4097 or call (404) 679-4500 for questions about the accreditation of Montgomery Community College.

The Commission may be contacted for the following reasons: 1) to learn about the accreditation status of Montgomery Community College, 2) to file a third party comment at the time of the Montgomery Community College decennial review, 3) to file a complaint against Montgomery Community College for significant non-compliance with a standard or requirement. Click here for the complaint policy and form.

Normal inquiries about Montgomery Community College, such as admission requirements, financial aid, educational programs, etc., should be addressed directly to Montgomery Community College and not to the Commission on Colleges.

Complaint Process for Students

Montgomery Community College strives to resolve student grievances and complaints in a equitable, orderly, and non-threatening manner. Students have the right to lodge a complaint when they believe there has been a violation, misinterpretation, or misapplication of an existing college policy. This would include alleged discrimination on the basis of race, color, creed, national origin, sex, age, sexual orientation, disability, or other personal characteristics. Complaints concerning grades shall be resolved following the Grade Contesting Policy as outlined in the college catalog. Complaints concerning attendance policies and matters of a purely academic nature shall be adjudicated through the office of the Vice President of Instruction. Complaints concerning residency classification shall be subject to the ruling at the campus level by the Vice President of Student Services. Complaints involving allegations of sexual harassment, due to the sensitive nature of such complaints, should be presented to the Vice President of Student Services who will then refer the complaint to the appropriate supervisor. For all other issues -

  1. Informal Resolution:  The student should initially address problems and matters of concern informally with the individual involved prior to resorting to formal procedures. Students are expected to make every effort to resolve any problems as they arise.
  2. Formal Resolution:  If the complaint is not resolved, the student may submit a Student Complaint Form to the Vice President of Student Services who will refer the grievance to the appropriate supervisor(s). The form should be submitted within 5 business days of the attempt at informal resolution. The Vice President or designee will conduct an investigation within 5 business days.
  3. Formal Resolution:  A student who disagrees with the Vice President's decision may appeal the decision to the President of the College. This request must be submitted in writing to the President within 5 business days after the Vice President's decision. The President will conduct an investigation and render a decision within 10 business days. The President's decision is final on all student grievance appeals except in cases of sexual harassment or discrimination. In those cases, the student may elect to continue the appeal by submitting a written request within 5 business days of the President's decision to the Chairperson of the Board of Trustees. The Chairperson will appoint a special committee of 3 Trustees to investigate and make a recommendation to the full Board within 10 business days. The President will administer the recommendation of the Board of Trustees.

 If the complaint cannot be resolved after exhausting the college's grievance process, the individual may file a complaint with Director for Licensure, UNC General Administration, 910 Raleigh Road, Chapel Hill, NC 27515-2688; Phone 919-962-4558; Fax 919-962-7139; or email This email address is being protected from spambots. You need JavaScript enabled to view it.. Complaints concerning any of the 58 North Carolina community colleges may also be submitted to the Senior Vice President, Programs and Student Services/Chief Academic Officer for the North Carolina Community College System; 5016 Mail Service Center, Raleigh, NC 27699-5016; Phone 919-807-7096; Fax 919-807-7173; or email This email address is being protected from spambots. You need JavaScript enabled to view it..

Consumer Information

Montgomery Community College is committed to providing full disclosure of all consumer information as required by state and federal laws and regulations. We want the consumers of our programs and services to make fully informed choices regarding the institution they have chosen to attend. The items below include descriptions of services and procedures, as well as sources or links to other information.

General Institutional Information

Financial Information


Photo Safari Summer Camp 2015

A summer enrichment camp for kids ages 9 - 12

July 13 - 16, 2015 Monday through Thursday
9:00 a.m. - 12:00 p.m.
Montgomery Community College Campus & Building 200, Room 216
Fee - $30  Limit 12 campers

To register call 910-576-6222, extension 209 or e-mail This email address is being protected from spambots. You need JavaScript enabled to view it.

Discover the wild world of MCC's campus through the art of digital photography!

Campers will:

  • Use college photographic equipment - no need to bring a camera.
  • Learn the basics of operating a digital point-and-shoot camera in various indoor and outdoor settings using pre-existing camera settings.
  • Learn the basic elements of light, distance, and speed in creating photographs.
  • Learn the basics of Photoshop Elements digital photo editing software.
  • Receive a 5 x 7 photo album and hard copies of their favorite photos taken at camp.
  • Receive a thumb drive containing all of their digital photo files.

 Campers should:

  • Come dressed for outdoor activities.
  • Wear comfortable sneakers or hiking boots, no flip flops, sandals, or open-toed shoes of any kind please.
  • Wear or bring insect repellent and sunscreen.

Snacks and drinks will be provided during breaks. Children will be walking through MCC's campus forest where there are insects and wildlife. If your child is allergic to stings or bites, please notify Michele Haywood at This email address is being protected from spambots. You need JavaScript enabled to view it. in advance. Cellular service is spotty in areas on campus. Should you need to reach your child in case of emergency and cannot do so with a cell phone, you may call 910-576-6222 and leave a message at the college's Information Desk. If your child requires accommodations for a disability, please contact Michele Haywood at 910-576-6222, extension 377 or This email address is being protected from spambots. You need JavaScript enabled to view it. by Monday, June 29, 2015 to allow adequate time to make the required arrangements.

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