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MCC Board Policy Manual

Information Technology and Services


710.00 Allocation and Evaluation of Information Technology Resources Policy

To ensure equitable distribution and balance of information technology among all areas of the college and students, the following principles shall be followed when allocating technology resources.

Guiding Principles

  • The purchase of new computer resources shall be based on the college’s strategic planning process and Institutional Effectiveness Plan.
  • The Technology Team establishes input into budgetary decisions of all academic and administrative computer hardware and software by establishing priorities for requisition of hardware and software.
  • The Education Technology Division has budgetary responsibility for the purchase and maintenance of network infrastructure (hubs, switches, routers, cabling, etc.), servers, technology repair/maintenance, and multi-licensing software according to the college’s planning process.
  • Each Vice President/Dean has planning/budgetary responsibility for the purchase of hardware and specialized software used exclusively in his/her area. All purchases must be made in accordance with the Minimum Hardware and Software Standard guidelines and with the recommendation of the Education Technology.
  • The allocation and priority usage of information technology resources shall be determined and evaluated by the Technology Team annually to ensure equitable distribution of these resources.
  • Whenever resources (hardware or software) are replaced, those resources will be redistributed, with the approval of the Technology Team, within the college to those areas that can still utilize them in an effective manner. If the resources are obsolete, the Education Technology may either salvage the good components and dispose of the rest or donate to charitable organizations, public schools, other non-profit organizations, or in accordance with state excess equipment procedures.

711.00 Network and Security Policy

Montgomery Community College ’s computer resources are to be used for education, research, or college related work only. It is the responsibility of every computer user to know the rules and to conduct their activities accordingly. Access to the Montgomery Community College networks is a privilege, not a right. Access to the networks and other computer resources requires certain responsibilities and obligations. All computer users who use computer resources owned and operated by Montgomery Community College are subject to institutional policies, state, and federal laws. In addition to the provisions of the General Statutes of North Carolina (Sections 14-454, 14-455, ?14-456, 14-457, and ???14-458), the following rules shall also apply to all computers resources of the college.

  1. Computing resources and access accounts are to be used only for the purpose for which they are assigned and are not to be used for commercial purposes or non-research related activities.
  2. If an access account is provided to a user, that account must not be used nor shared by others. Individuals are responsible for the proper use of their accounts, including proper password protection.
  3. For security and network maintenance purposes, authorized individuals within MCC may monitor equipment, systems and network traffic at any time.
  4. MCC reserves the right to audit networks and systems on a periodic basis to ensure compliance with this policy.
  5. Users should take all necessary steps to prevent unauthorized access to all confidential information stored on either individual or LAN systems.
  6. All computers used by students and employees that are connected to the MCC Internet/Intranet/Extranet, whether owned by the student/employee or MCC, continuously execute approved virus-scanning software with a current virus database, unless approved by departmental Vice President, the office of Education Technology, or group policy.
  7. Under no circumstances will a user engage in any activity that is illegal under state or federal law while utilizing MCC owned computer resources.
  8. Users must not engage in any activity that may damage or disrupt the operation of computer resources such as removing, changing configuration or attempting to repair computer hardware, installing or copying software, deleting or altering software, wasting system resources, or overloading network with excessive data.
  9. Unauthorized duplication of software, digitization and distribution of photographs, books or other copyrighted sources is prohibited.
  10. Introduction of malicious programs, viruses, or worms into the network or server is strictly prohibited.
  11. Port scanning or security scanning is expressly prohibited.
  12. MCC authorized personnel may monitor the transmission and reception of messages for the purpose of ensuring security and operating performance of its systems and networks.

712.00 Internet Access Policy

Montgomery Community College provides its students, employees, and the general public with access to the vast information resources of the Internet. However, this access requires a considerable commitment of resources for telecommunications, networking, software, hardware, storage, etc. All users must obey all relevant state and federal laws; abide by the policies, procedures, rules, and guidelines of Montgomery Community College ; and respect the rights of other users and the integrity of the computer systems.

  1. Since MCC’s Internet is a subset of the North Carolina Integrated Information Network (NCIIN), all computer users are bounded by the NCIIN Policy and Guidelines on the Use of the Internet.
  2. MCC reserves the right to inspect, intercept, and verify all Internet access and downloaded files.
  3. Users should not access, display, download, store, or transmit any kind of sexually explicit image or document.
  4. Making fraudulent offers of products, items, or services originating from any MCC account is prohibited.
  5. Posting non-business-related messages to large numbers of Usenet newsgroups (newsgroup spam) is prohibited.
  6. No one may use MCC Internet resources for illegal activity such as attempting unauthorized access to other computers or network systems; propagating a virus, worm, Trojan Horse, etc; engage in gambling; sending messages, images or materials that are considered harassment.
  7. Chats and newsgroups are public forums and it is inappropriate to reveal MCC confidential information, student data, financial aid records, or any other materials that are covered by MCC confidentiality policies and procedures and the Family Educational Rights Privacy Act.
712.10 Privacy Statement

Montgomery ’s Commitment to Privacy

Montgomery Community College (MCC) is committed to protecting your privacy. This website is designed to make it easier and more efficient for individuals and businesses to interact with the college. We recognize that it is critical for individuals and businesses to be confident that their privacy is protected when they visit the college website.

This statement: describes MCC's privacy practices regarding information collected from users of this website; describes what information may be collected and how that information is used; is consistent with the provisions of the Internet Security and Privacy Act, the Freedom of Information Law, the Family Educational Rights & Privacy Act (FERPA), and the Personal Privacy Protection Law.

Information Is Not Collected Automatically WHEN YOU VISIT MCC’S WEBSITE

MCC does not collect any personal information about you unless you provide that information voluntarily by filing an application, sending an email, responding to a survey or completing an online transaction.

Information Collected WHEN YOU EMAIL MCC

During your visit to MCC’s website, you may send an email to MCC personnel. Your email address and the contents of your message will be collected. The information collected is not limited to text characters and may include audio, video, and graphic information formats included in the message. Your email address and the information included in your message will be used to respond to you, to address issues you identify, to improve this website, or to forward your message to another MCC contact for appropriate action. Your email address is not collected for non-college commercial purposes and MCC will not sell or otherwise disclose your email address for non-college commercial purposes.

Information Collected WHEN YOU COMPLETE AN ONLINE TRANSACTION

During your visit to MCC's website you may complete a transaction such as a survey, registration, application, or other business transaction. The information collected by MCC, including personal information volunteered by you in completing the transaction, is used by MCC and may be disclosed by MCC for those purposes that may be reasonably ascertained from the nature and terms of the transaction in which the information was submitted.

MCC does not knowingly collect personal information from children or create profiles of children through this website. Users are cautioned, however, that the collection of personal information submitted in an email will be treated as though it was submitted by an adult, and may, unless exempted from access by federal or State law, be subject to public access. MCC strongly encourages parents and teachers to be involved in children's Internet activities and to provide guidance whenever children are asked to provide personal information online.

Information and Choice

As noted above, MCC does not collect any personal information about you unless you provide that information voluntarily by filing an application, sending an email, responding to a survey or completing an online transaction.

You may choose not to engage in any of these activities. While your choice not to participate in these activities may limit your ability to receive specific services or products through this website, it should not normally have an impact on your ability to take advantage of other features of this website, including some browsing or downloading of information.

Disclosure of Information Collected Through This Website

The collection of information through this website and the disclosure of that information are subject to the provisions of the Internet Security and Privacy Act. MCC will only collect personal information through this website or disclose personal information collected through this website if the user has consented to the collection or disclosure of such personal information. The voluntary disclosure of personal information to MCC by the user, whether solicited or unsolicited, constitutes consent to the collection and disclosure of the information by MCC for the purposes for which the user disclosed the information to MCC, as was reasonably ascertainable from the nature and terms of the disclosure.

MCC may, however, collect or disclose personal information without consent if the collection or disclosure is: (1) necessary to perform the statutory duties of MCC, or necessary for MCC to operate a program authorized by law, or authorized by state or federal statute or regulation; (2) made pursuant to a court order or by law; (3) for the purpose of validating the identity of the user; or (4) of information to be used solely for statistical purposes that is in a form that cannot be used to identify any particular person.

The disclosure of information, including personal information, collected via this website is subject to the provisions of the Freedom of Information Law, the Family Educational Rights & Privacy Act (FERPA), and the Personal Privacy Protection Law.

MCC may also disclose personal information to federal, state or local law enforcement authorities to enforce its rights against unauthorized access or attempted unauthorized access to MCC’s information technology assets.

Retention of Information Collected Through This Website

The information collected through www.montgomery.edu is retained by MCC in accordance with the records retention and disposition requirements of the North Carolina Community College System Standard Records Retention and Disposition Schedule.

In general, the Internet services logs of MCC, comprising electronic files or automated logs created to monitor access and use of services provided through www.montgomery.edu, are archived for future reference. Information, including personal information, that you submit in an email or when you complete a survey, application, financial transaction, registration form, or order form is retained in accordance with the records retention and disposition schedule established for the records of the program unit to which you submitted the information. Information concerning these records retention and disposition schedules may be obtained through the Internet privacy statement contact listed in this statement.

Access to and Correction of Personal Information Collected Through This Website

Any user may submit a request to MCC’s Dean of Education Technology to determine whether personal information pertaining to that user has been collected through this website. Any such request shall be made in writing and must be accompanied by reasonable proof of identity of the user. Reasonable proof of identity may include verification of a signature, inclusion of an identifier generally known only to the user, or similar appropriate identification. Contact information for the Dean of Education Technology:

Thomas Sargent
Dean of Education Technology
Montgomery Community College
1011 Page St. , Troy , NC 27371

The Dean shall, within five (5) business days of the receipt of a proper request, provide access to the personal information; deny access in writing, explaining the reasons therefore; or acknowledge the receipt of the request in writing, stating the approximate date when the request will be granted or denied, which date shall not be more than thirty (30) days from the date of the acknowledgment.

In the event that MCC has collected personal information pertaining to a user through www.montgomery.edu and that information is to be provided to the user pursuant to the user's request, the Dean shall inform the user of his or her right to request that the personal information be amended or corrected.

Confidentiality and Integrity of Personal Information Collected Through This Website

MCC is strongly committed to protecting personal information collected through this website against unauthorized access, use or disclosure. Consequently, MCC limits employee access to personal information collected through this website to only those employees who need access to the information in the performance of their official duties. Employees who have access to this information follow appropriate procedures in connection with any disclosures of personal information.

In addition, MCC has implemented procedures to safeguard the integrity of its information technology assets, including, but not limited to, authentication, authorization, monitoring, auditing, and encryption. These security procedures have been integrated into the design, implementation, and day-to-day operations of this website as part of our continuing commitment to the security of electronic content as well as the electronic transmission of information.

For website security purposes and to maintain the availability of the website for all users, MCC employs software to monitor traffic to identify unauthorized attempts to upload or change information or otherwise damage this website.

Links to External Websites

In order to provide users with certain information, this website provides links to the websites of other organizations. Such links provided on this website do not constitute an endorsement of the content, viewpoint, accuracy, opinions, policies, products, services, or accessibility of that website.

Disclaimer of Liability

It should be noted that the information provided in this privacy statement should not be construed as giving business, legal, or other advice, or warranting as fail proof, the security of information provided through MCC. Although every effort is made to provide accurate and complete information, we cannot guarantee that there will be no errors. With respect to documents and information on this website neither MCC, nor its employees and contractors make any warranty, expressed or implied, including the warranties of merchantability and fitness for a particular purpose with respect to documents available from this website. Additionally, MCC assumes no legal liability for the accuracy, completeness, or usefulness of any information or process disclosed herein and does not represent that use of such information or process would not infringe on privately owned rights.

Contact Information

For questions regarding this Internet privacy statement, please contact the Dean of Education Technology via email at This email address is being protected from spambots. You need JavaScript enabled to view it. or by regular mail at:

Thomas Sargent
Dean of Education Technology
Montgomery Community College
1011 Page St. , Troy , NC 27371

Last updated Monday, October 26, 2006


713.00 Electronic Mail Policy

Montgomery Community College recognizes the benefits of using electronic mail in both educational and administrative environments. MCC realizes the need for students and employees to have access to e-mail to transmit or receive messages.

In addition to state and federal laws, and NCIIN Policy and Guidelines on the Use of the Internet, all e-mail users must also respect the following rules.

  1. All messages received or sent over MCC computing resources, systems, or networks should correctly identify the creator and receiver of such.
  2. The college reserves the right to access and disclose all messages, including the right to disclose to law enforcement officials.
  3. Due to the complexity and nature of the medium, complete confidentiality or privacy of e-mail cannot be guaranteed.
  4. The use of electronic mail for commercial or private business purposes is prohibited.
  5. No received or transmitted message shall be permitted to overload MCC or other institution computer systems, be harmful, or have a negative impact on the system’s performance.
  6. Sending junk mail, spam, or other advertising material is prohibited.
  7. The creating or forwarding "chain letters", "Ponzi" or other "pyramid" schemes of any type is prohibited.
  8. The college is neither responsible for any archival storage, nor retained e-mail messages.
  9. Transmitting or making accessible threatening, racist, obscene, offensive, annoying or harassing language and/or material is prohibited.
  10. Electronic mail addressed to Montgomery Community College e-mail address for a faculty or staff member who is no longer employed by the College will automatically be deleted.
  11. All read/unread e-mails that are older than 60 days will automatically be purged from the server. If an e-mail is crucial for future reference, it must be printed or archived to other storage media.

713.10 Streaming Media and Download

MCC’s Education Technology Division strives to enable the Internet activity that provides the best possible service for all users while managing usage and traffic. Network streaming media and files downloading can consume excessive amounts of bandwidth and are very susceptible to delays caused by network contention and congestion. To provide adequate bandwidth for everyone, all users shall adhere to the following guidelines:

Definition:

Streaming Media – Audio and/or video that are digitized and compressed for the purpose of delivery either live or prerecorded over the Internet.

Streaming Audio - Transmitting or receiving/downloading a live sound and/or music to a computer

Streaming Video - Transmitting or receiving/downloading a live video to display on a computer

  1. The transmission and/or downloading of streaming media are prohibited unless for work related and/or classroom demonstration or presentation purposes.
  2. Listening and watching streaming media over the Internet is prohibited unless they are for work related and/or classroom demonstration or presentation purposes.
  3. All downloads must not subject MCC to any potential liability and/or violation of the copyright law.
  4. The download must be enhance employee’s productivity or student’s learning.
  5. The download must from a reputable source.
  6. The download must not consume excessive bandwidth.

714.00 Computer Hardware and Software Minimum Standard

To allow students and employees to have sufficient technology resources, all computer hardware/software at Montgomery Community College must meet the current specifications that are established by the Technology Team.


715.00 Computer Lab and Library Priority Usage Policy

Students, faculty, and staff are encouraged to use the computing resources in the computer labs. Members of the general public are expected to use the computers in the library. However, the use of these facilities must be prioritized according to the following rules:

1st Priority: Class instruction
2nd Priority: MCC students
3rd Priority: MCC faculty/staff
4th Priority: Other users or members of the general public


716.00 Penalties and Enforcement

Any computer user found to have violated the above policies may be subjected to a full range of sanctions, including the loss of computer access privileges, disciplinary action, dismissal from the college, and possible legal action. Some violations may constitute criminal offenses, as defined in the General Statutes of North Carolina and federal laws.

Any individual who has been sanctioned for misconduct has the right to an appeal process through the college’s grievance policy.

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