Program Goal: Assess the need for the program.

Objectives: Minimum of 10 referrals and 4 students.

Action Plan:

1. Ask high school students enrolled in CTE courses and local employers to complete a web-based survey.
2. Analyze the data and prepare findings.
3. Advise CIT students of Networking Technologies option.

Assessment Strategy: Conclusion(s) based on documented data.

Assessment Outcomes: Online surveys were sent to high school business instructors, local employer personnel managers, and current MCC CIT students. No one from East Montgomery High responded. At West Montgomery, 21 students responded. Most were interested in PC repair or web courses. Fourteen CIT majors at MCC completed the survey. Eleven of these students are interested in completing the extra NET 126 course required for a diploma in Networking. Seven of the students were NOT aware that only one extra course was required to obtain the diploma.

Use of Results: A qualified adjunct instructor was hired to teach NET 126. Five of the MCC survey respondents enrolled. The Spring 2009 NET 126 class has a total of nine students. All current and future CIT students will be advised about the Networking diploma.

Program Goal: Communicate to the community served the opportunity that the program provides to people interested in the field of computer and networking technologies.

Objectives: Solicit potential candidates from area employers for the evening program. Candidates will be those with some level of computer network responsibilities who do not have certificate or diploma credentials in networking. The target is to develop referrals who are interested in pursuing an evening diploma or certificate program.

Action Plan:

1. Using the data collected from area employers, identify those who have staff that currently maintain their own networks.
2. Collect referrals and interview potential networking students.

Assessment Strategy: Count referrals and document contact attempts.

Assessment Outcomes: Employer response to the online survey was very low. Only six people responded. Of those six, only one was interested in networking courses offered at MCC. This student indicated that he will probably enroll in NET 125 during the Fall 2009 semester so that he can be eligible to take NET 126 during the Spring 2010 semester.

Use of Results: As noted above, employer interest in the networking courses was low. Unless CIT students continue to enroll in the Networking diploma program, it would probably be wise to discontinue the Networking program and explore other alternatives (e.g., web courses).

Program Goal: Market the Networking Program in adjacent counties where there is no Networking Program offered.

Objectives: Increase our student base for the Networking Program.

Action Plan:

1. Market our program through newspaper ads, radio announcements and commercials in movie theaters.
2. Send MCC Student packet and brochure of the Networking Program.
3. Interview perspective applicants.

Assessment Strategy: Contact all respondents and document interviews.

Assessment Outcomes: Was not completed due to budget constraints

Use of Results: The CIT/NT programs will be promoted by attending at least one event during the 2009-2010 academic year. This will be coordinated with the Student Activities Coordinator (see IEP for 2009-2010).

College Goal: Develop and implement instructional programs and services,both traditional and distance learning offerings, consistent with the assessed needs of the constituent groups in the College's service area and with state and national standards, including training and retraining of the workforce.

Division Goal: Provide facilities, staffing, and services that support educational program delivery

Department Goal: Provide a real world environment for various networking activities

Objectives: Create a more secure environment for students to perform networking activities

Action Plan: Coordinate with IT Dept. to remove access to MCC’s network except for Internet access

Person(s) Responsible: Network & Academic Systems Administrator, CIT Program Head, CIT Senior Instructor

Anticipated Date for Achieving Objective: May 2010

Assessment Strategy: The MCC production network will have zero interruptions from learning activities conducted in lab 142.

Budget Needs: Minimal – The IT Department already has the knowledge and equipment necessary to set up this configuration.

Assessment Outcomes: Will be completed in May 2010

Use of Results: Will be completed in May 2010

College Goal: Develop and implement instructional programs and services, both traditional and distance learning offerings, consistent with the assessed needs of the constituent groups in the College's service area and with state and national standards, including training and retraining of the workforce.

Division Goal: Provide facilities, staffing, and services that support educational program delivery

Department Goal:  Increase community awareness of MCC’s CIT and NT programs

Objectives: Increase enrollment in the CIT and NT programs

Action Plan:

1. Coordinate with Student Activities Coordinator to choose event(s) to attend
2. Document referrals
3. Add CTS 125 W1 to Huskins course offerings for Spring 2010

Person(s) Responsible: CIT Program Head, CIT Senior Instructor, Student Activities Coordinator

Anticipated Date for Achieving Objective: May 2010

Assessment Strategy: Contacts will be documented and follow-up letters mailed. Number of high school students enrolled in CTS 125 W1 for Spring 2010 will be documented.

Budget Needs: Minimal

Assessment Outcomes: Will be completed in May 2010

Use of Results: Will be completed in May 2010

College Goal: Develop and implement instructional programs and services,both traditional and distance learning offerings, consistent with the assessed needs of the constituent groups in the College's service area and with state and national standards, including training and retraining of the workforce.

Division Goal: Provide facilities, staffing, and services that support educational program delivery

Department Goal: Update equipment in computer lab 142

Objectives: Provide technology that supports multiple configurations needed for various CIT/NT courses

Action Plan:

1. Purchase removable drive bays/racks with extra inner trays
2. Purchase hard drives for trays
3. Install removable drive bays/racks in 12 computers in Lab 142 (ties in with item #4 in CIT IEP)

Person(s) Responsible: CIT Program Head, CIT Senior Instructor

Anticipated Date for Achieving Objective: May 2010

Assessment Strategy: Time to switch from one configuration to another will be cut by 50%. (With the current setup, it typically takes around 5 to 7 minutes to switch configurations.)

Budget Needs: 12 drive bays (for SATA drives), 24 extra inner trays, 36 extra SATA hard drives (will replace current IDE drives). Estimated Total: $2,300

Assessment Outcomes: Will be completed in May 2010

Use of Results: Will be completed in May 2010