Division Goal 2: Meet training needs for current and expanded employment opportunities of the service area as a result of changing workforce demographics. 

Program Goal: Increase enrollment in the Human Services Technology Program.

Objectives: To increase number of applicants to the Human Services Technology program by 10%.

Action Plan:

1. Purchase a program display board.
2. Coordinate with Student Activities Coordinator concerning recruitment of high school students.
3. Coordinate with Public Information Officer to publicize Human Services Technology Program and Human Services Technology Substance Abuse Certificate.

Assessment Strategy:

1. Display board installed and displaying program information.
2. Compare enrollment statistics from previous school year.
3. Publicity from Montgomery Herald.

Assessment Outcomes:

1. Investigated the cost of a program display board and ordered the display board.
2. Program Head met with Student Services Activities Coordinator to discuss the Human Services Technology program in both the fall and spring semesters. Number of inquires in the Human Services Program have not changed since last year. There were eight inquiries spring 2007 and eight inquiries in spring 2008.
3. The Public Information Officer utilized the Human Services Technology Program as a feature in the Spring 2008 Tabloid. A full write up was done on the program and several pictures were featured in this publication. Overall enrollment was down since last year. There were 32 students enrolled in the Human Services Technology program in the spring semester of 2007 and 26 students enrolled in the Human Services Technology program in the spring semester of 2008. This said, the decline in numbers from last year is largely due to students graduating and not from students quitting the program.

Use of Results: More efforts need to be made to recruit and retain students in this program. Hopefully the Human Services Expo along with utilization of the display board of events around the area will help in these efforts

Division Goal 1: Maintain a high level of instruction and/or job performance by providing access to continuing professional development activities.

Program Goal: Enhance instructional faculty performance through the appropriate professional development opportunities.

Objectives: Enhance program head’s performance through appropriate professional development opportunities.

Action Plan:

1. Register and attend North Carolina Faculty Association Conference in the fall semester.
2. Register and attend Southern Organization of Human Services Conference in spring semester.
3. Investigate taking one graduate course in psychology/sociology.

Assessment Strategy: Professional development log for Lead Human Service Instructor.

Assessment Outcomes:

1. ProgramHead attended the North Carolina Faculty Association Conference in October 2007.
2. Program Head attended the Southern Organization of Human Services Conference in March 2008.
3. Program Head found 2 course offerings for a graduate level psychology class and is considering enrolling in this course during the summer of 2008 pending budget.

Use of Results: Information obtained at each of the conferences attended by the Program Head has been applied in multiple fashions into the programs courses. Some information helped in the planning and implementation of courses for students in the Human Services Technology program. Other information helped the instructor to teach the most current information and up to date trends of the Human Services field.

College Goal: Develop and implement instructional programs and services, both traditional and distance learning offerings, that are consistent with the assessed needs of the constituent groups in the College’s service area and with state and national standards, including training and retraining of the workforce.

Division Goal 1: Respond to service area economic trends by providing continued training and/or upgrading for current workforce needs and by pursuing new programming in potential expansion areas.

Program Goal: Increase awareness of the Human Services Technology program among local high school students.

Objectives: Develop working relationships with guidance counselors at local high schools

Action Plan: Contact guidance counselors at EMHS and WMHS and provide them with information about the Human Services Technology program. Encourage them to recommend MCC for students interested in Human Services. Also offer willingness to meet one-on-one with interested students. Attend and support school career days.

Person(s) Responsible: Program Head, Student Activities Coordinator

Anticipated Date for Achieving Objective: Spring 2009

Assessment Strategy: Document contact with high school guidance counselors and students expressing interest in the Human Services Technology program

Budget Needs to Accomplish Objective: Regular departmental budget, minimal expenses.

Assessment Outcomes: Will be completed in May 2009

Use of Results: Will be completed in May 2009

College Goal: Provide facilities for student learning that capitalize on state-of-the-art instructional applications.

Division Goal 2: Provide facilities, staffing, and services that support educational program delivery.

Program Goal: Provide courses in a format that meets the needs of students enrolled/interested in enrolling in the Human Services program.

Objectives: Human Services Technology program will expand course offerings to include hybrid/online courses

Action Plan: Survey students currently enrolled in the Human Services Technology program to assess types of classes preferred by students. Use data from survey and compare to current course offerings. Fill out appropriate documentation for changes in course format as necessary following the results of the survey.

Person(s) Responsible: Program Head

Anticipated Date for Achieving Objective: May 2009

Assessment Strategy: Survey results

Budget Needs to Accomplish Objective: Regular departmental budget, minimal expenses

Assessment Outcomes: Will be completed in May 2009

Use of Results: Will be completed in May 2009

College Goal: Provide an environment that supports employing and retaining a quality faculty and staff and promotes enhanced student learning, achievement, and development.

Division Goal 3: Provide access to and guidance in professional development opportunities to strengthen instructional delivery and to prepare for accreditation initiatives.

Program Goal: Enhance instructional faculty performance through appropriate professional development opportunities

Objectives: Enhance program head’s performance through appropriate professional development opportunities.

Action Plan: Program Head will register for and attend the North Carolina Community College System Conference in the fall semester. Program Head will register for and attend the Southern Organization of Human Services Conference in the spring semester. Program Head will attend local workshops offered by professional agencies to stay current and up to date on trends in the Human Services field.

Person(s) Responsible: Program Head

Anticipated Date for Achieving Objective: Spring 2009

Assessment Strategy: Professional Development log for Program Head

Budget Needs to Accomplish Objective: Regular departmental budget and regular Tier A budget

Assessment Outcomes: Will be completed in May 2009

Use of Results: Will be completed in May 2009