Division Goal: Respond to service area economic trends by providing continued training and/or upgrading for current workforce needs and by pursuing new programming in potential expansion areas.

Objectives: Increase the number of Career Readiness Certificates and qualified workforce in our service area.

Action Plan:

1. Promote Career Readiness Certificate in Adult Education and with W.I.A. participants.
2. Hire part-time permanent HRD/CRC Specialist to work with local business to promote CRC and with Economic Development to provide qualified workforce for prospective industry to Montgomery County.
3. Work with the Department of Correction to offer WorkKeys at Southern to allow inmates to earn Career Readiness Certificate. Will work with Southern to help provide the funding for the software.
4. Expand the two day workshops for PLC, Electrical troubleshooting, Pneumatics and Hydraulics along with other workshops as industry requires.
5. Increase the number of O.E. classes offered at Southern to benefit inmates close to release.
6. Increase the EMS classes offered in Occupational Extension by hiring a part-time EMS Coordinator. Market online classes to promote growth.

Assessment Strategy:

1. Show an increase Career Readiness Certificates in the county.
2. HRD/CRC Specialist working with Economic Devolvement to help recruit industry and increase in FTE’s.
3. HRD classes at Southern utilizing WorkKeys.
4. Workshops offered to benefit the workforce of local industry.
5. HRD classes at Southern
6. Increase in FTE’s for EMS programs.

Assessment Outcomes:

1. The partnership with JobLink and Montgomery Community College has increased our number of Career Readiness Certificates to 59. We have 10 gold, 36 silver, and 13 bronze certificates.
2. We hired a coordinator to work with HRD, Business and Industry. This has helped increase the number of HRD classes offered
3. WorkKeys at Southern is an ongoing process and we are working on a grant to secure the funding for the project.
4. We ran additional class in PLC, Electrical troubleshooting Pneumatics and Hydraulics both Fall and Spring semesters.
5. We are offering HRD classes at Southern in Basic Computer Skill, Economic Literacy.
6. We expanded the EMS classes to offer Emergency Medical Dispatcher online.

Use of Results:

1. Students received their CRC to help them find employment. Also, we build a data base in the county to help recruit industry.
2. We have increased our HRD class offering to sites in Mount Gilead and offered HRD to our Hispanic population.
3. WorkKeys in use
4. These classes helped local industry adapt to new technologies and improved production at one company.
5. The inmates are better prepared to enter back into society. The class will help them in their job searches.
6. Emergency Medical Dispatchers were able to take classes while on the job. Thus, eliminating overtime for the agencies.

Division Goal: Continued planning for new curriculum programs; review of existing programs for continued offerings. Investigate feasibility of new program start-up.

Objectives: Promote on site training with industry within the college service area to provide a viable workforce by using their facilities to satisfy their training needs when possible. Work with community to assess programs wanted in various areas of the college service area. Increase number of off campus classes by 5%.

Action Plan:

1. Partner with JobLink and Small Business Center to visit companies to determine their training needs and promote training on site.
2. Promote HRD and Community Service classes in various areas of the county as Multi-Media Art and Quilt Making.
3. Work with First Health to develop a program for Emergency Medical Services.

Assessment Strategy:

1. Classes offered to benefit companies in our service area.
2. Classes offered at various sites in the county with a five percent increase.
3. Class developed and classes offered.

Assessment Outcomes:

1. We provided classes for Progress Energy, Longworth Industry, Pro Pallet South, Carolina Growler, and Gibraltar Packaging.
2. HRD classes were offered at Highland Center in Mt. Gilead, Multimedia Art in Mt. Gilead and Quilting classes were offered at Star.
3. We are working with FirstHealth to develop EMT classes. EMD online classes were developed and have grown to nine sections of fifty students per month.

Use of Results:

1. Progress Energy had employees in house that could repair the large breaker that they had to send to vendor in the past.
2. Students outside the normal on campus population were able to attend classes in their community.
3. The Emergency Medical Dispatchers were able to take classes at their worksite.

Division Goal: Assess technology equipment to remain current with advanced products.

Objectives: Provide new equipment and software to remain current with technology. Also, meet the training needs of the community and industry our service area with new technology.

Action Plan:

1. Install flat panel monitors in room 143 to allow students more workspace on the desktop.
2. Purchase six additional scanners and a new camera for the multi-media class.
3. Purchase latest version of QuickBooks (2008) to provide training for the service area.
4. Purchase manikins for CPR class that are easily carried to off-site classes
5. Purchase a Red Man instructor suit to be used by BLET and DOC.
6. Improve seating in the National Rifle Association and Knife Making classroom.

Assessment Strategy:

1. Monitors installed in room 143
2. Multi-Media class utilizing new equipment.
3. QuickBooks installed and a class run.
4. Manikins purchased and ran classes for CPR off site.
5. Purchased Red Man Suit
6. New stools purchased.

Assessment Outcomes:

1. 19 new flat panel monitors were installed in room 143.
2. Six new tripods were purchased for the multi-media art class. Also, purchased six new scanners for room 143. Replaced camera for multi-media class.
3. Purchased two QuickBooks training DVD and ran a class using school’s software.
4. Purchased four manikins for CPR training.
5. Purchase a Red Man suit and using it to train law enforcement and DOC students.
6. Six new stools were purchased for room 172.

Use of Results:

1. Students had more workspace on the desk as a result of the new monitors.
2. The new scanners in the computer lab allowed student opportunity to scan their old photos and utilize their training in digital photograph.
3. We were able to offer QuickBooks to a new company in our service area.
4. We were able to replace worn and damage manikins.
5. The red man suit allows instructors to demonstrate example of self defense with injury.
6. Replace damaged stools to prevent safety hazards.

Action Plan:

1. Schedule visits and determine training needs of local industry with a partnership of Economic Development and JobLink Center.
2. Offer training at satellite sites as Biscoe and Mount Gilead.
3. Interview industry in our service region to see if they qualify for Customized Industrial Training Programs.

Assessment Strategy:

1. Training needs of local business and Industry are met; partnership is formed with EDC and JobLink.
2. Classes offered at Mount Gilead and Biscoe.
3. Customized Industrial Training classes will be offered.

Assessment Outcomes:

1. Ran class with Customized Training for several industries in the service area. Partnered with JobLink to offer Detention Officers Certification; JobLink paid for some students’ wages as on the job training.
2. Small engine repair classes were held at Jordan’s in Biscoe. HRD and multi-media art class were held at Mt. Gilead.
3. FIT and NEIT was combined to form Customize Training. We provided 6 training events for 6 companies using Productivity Enhancement funds and completed 2 Customized Training Projects with 1 Project still open.

Use of Results:

1. Ran a successful Detention Officers Certification class where all students passed the state exam.
2. Students were able to take classes in their communities.
3. Companies were able to improve their productivity.

College Goal: Develop and implement instructional programs and services, both traditional and distance learning offerings, consistent with the assessed needs of the constituent groups in the College’s service area and with state and national standards, including training and retraining of the workforce.

Division Goal:  Provide credit and non-credit programming to enhance economic development of the service area.

Department Goal: Respond to service area economic trends by providing continued training and/or upgrading current workforce needs and by pursuing new programming in potential expansion areas.

Objective: Increase number of Career Readiness Certificates and qualified workforce in our service area.

Action Plan:

1. Promote Career Readiness Certificate attainment in Adult Education, Human Resources Development, W.I.A. participants, local governments, and local businesses.
2. Hire part-time permanent Occupational Extension (O.E.) Coordinator to work with local business, within the college and with Economic Development to provide current and prospective industry with a qualified workforce.
3. Incorporate CRC attainment and job profiling as part of Customized Training Programs.
4. Assist Montgomery County Schools incorporate Career Readiness Certificates into the Career and Technical Education Programs.
5. Work with the Department of Corrections to offer WorkKeys at Southern to allow Increase the number of O.E. classes offered at Southern to benefit inmate close to release.
6. Develop HRD Connections for Career Readiness Certificate attainment and HRD Classes (KeyTrain) for Basic Skills.

Person(s) Responsible: O.E. Coordinator, Coordinator of Prison Programming, Basic Skills Coordinator

Anticipated Date for Achieving Objective:

1. May 2010
2. July 2009
3. May 2010
4. May 2010
5. May 2010
6. May 2010

Assessment Strategy:

1. Show an increase in Career Readiness Certificates in the county.
2. HRD/CRC/Customized Training Program Director working with Economic Development to help recruit industry and increase in FTEs.
3. Approved Customized Training Program inclusive of budget for job profiling and CRC attainment.
4. Submitted or awarded grant to implement CRC into the Career and Technical Education Programs.
5. HRD classes at Southern utilizing WorkKeys.
6. HRD Connections developed and available for Basic Skills students.

Budget Needs to Accomplish Objective:

1. $500 KeyTrain renewal, $8000 for instruction and continue to pursue grants to cover WorkKeys testing fees.
2. $35,000 for salary and benefits.
3. Part of Customized Training Program budget.
4. Seeking grant funding for start up costs and CRC testing fees, continuing costs should be absorbed by Montgomery County Schools.
5. $2500 for KeyTrain software for 3 year satellite license or books, $7500 for instruction.
6. $200 for Marketing.

Assessment Outcomes: Will be completed in May 2010

Use of Results: Will be completed in May 2010

College Goal: Develop and implement instructional programs and services, both traditional and distance learning offerings, consistent with the assessed needs of the constituent groups in the College’s service area and with state and national standards, including training and retraining of the workforce.

Division Goal: Provide credit and non-credit programming to enhance economic development of the service area.

Department Goal: Respond to service area economic trends by providing continued training and/or upgrading current workforce needs and by pursuing new programming in potential expansion areas.

Objective: Increase number occupational training opportunities to increase the qualified workforce in our service area.

Action Plan:

1. Expand O.E. courses, HRD courses and SBC seminars to alternative energy industries and distance learning audience.
2. Increase offerings that contribute to CEU needs for professional certification renewal (i.e. Emergency Medical Dispatchers, Emergerncy Medical Services personnel, Teachers CEUs, Real Estate license via SBC.
3. Increase the number of O.E. classes offered at Southern to benefit inmate close to release.
4. Increase part time Receptionist/Data Entry Technician from part time permanent to full time permanent to handle increases in EMS and SBC courses.
5. Increase the EMS classes offered in Occupational Extension by hiring a part-time EMS Coordinator. Market online classes to promote growth.
6. Replace CPR mannequins.
7. Build a mock cell for DOC training of cell extraction.
8. Purchase a Fresh Air Suit for Auto Body to better protect students while painting vehicles.

Person(s) Responsible:

1. O.E. Coordinator and SBC Director
2. O.E. Coordinator
3. O.E. Coordinator and Coordinator of Prison Programming
4. Dean of Continuing Education
5. EMS Coordinator
6. EMS Coordinator
7. O.E. Coordinator
8. O.E. Coordinator

Anticipated Date for Achieving Objective:

1. May 2010
2. May 2010
3. May 2010
4. August 2009
5. December 2009
6. May 2010
7. May 2010
8. May 2010

Assessment Strategy:

1. New or improved courses targeted at alternative energy companies and distance learning audiences adding to FTEs.
2. New or improved courses approved for CEU value for targeted professional certifications adding to FTEs.
3. O.E. classes at Southern adding to FTEs.
4. Receptionist/Data Entry Technician position upgraded to full time permanent
5. Increase in FTEs for EMS programs.
6. New CPR mannequins.
7. New cell completed and DOC class improved.
8. New suit received and available for students.

Budget Needs to Accomplish Objective: 

1. $4000 for Instruction and marketing, Partner with STARworks to use their biodiesel plant for training.
2. $11000 for Instruction and $1000 marketing for EMT.
3. $4000 above current budget for instruction.
4. $4000 for marketing and instruction, $3500 for coordinator.
5. Funded by O.E. and SBC budgets.
6. $2000
7. $5000 for materials, utilize maintenance staff to construct cell.
8. $700.

Assessment Outcomes: Will be completed in May 2010

Use of Results: Will be completed in May 2010

College Goal: Develop and implement instructional programs and services, both traditional and distance learning offerings, consistent with the assessed needs of the constituent groups in the College’s service area and with state and national standards, including training and retraining of the workforce.

Division Goal: Provide credit and non-credit programming to enhance economic development of the service area.

Department Goal: Promote educational and training programs for industry and local communities within the college service area by using their facilities to satisfy their training needs when possible.

Objective: Work with community to access programs desired in various areas of the college service area. Increase number of off campus by 5%.

Action Plan:

1. Partner with JobLink and Small Business Center to visit companies to determine their training needs and promote training on site.
2. Promote HRD and Community Service classes in various areas of the county as such as Multi-media Art.

Person(s) Responsible: O.E. Coordinator

Anticipated Date for Achieving Objective: May 2010

Assessment Strategy:

1. Classes offered to benefit companies in our service area.
2. KeyTrain license secured for HRD classes offered and Community Service classes available in various locations.

Budget Needs to Accomplish Objective:

1. $1000 cost of travel and marketing.
2. $7500 for Instruction, $2500 for KeyTrain software for 3 year satellite license per site.

Assessment Outcomes: Will be completed in May 2010

Use of Results: Will be completed in May 2010

College Goal: Provide facilities for student learning that capitalize on state-of-the-art instructional applications.

Division Goal: Provide facilities, staffing, and services that support educational program delivery.

Department Goal: Incorporate “green” initiatives in facilities planning for current use and future programming needs as appropriate.

Objective: Minimize energy and supply usage.

Action Plan:

1. Implement 3 Rs mind set, Reduce, Reuse, Recycle, into programs and procedures.
2. Regularly solicit ideas from staff and instructors to improve their areas of expertise with green initiatives.
3. Reuse paper in lab printers.
4. Integrate Green concepts to current O.E. offerings.

1. Person(s) Responsible: Dean of Continuing Education, O.E. Coordinator, Affected teachers

Anticipated Date for Achieving Objective: May 2010

Assessment Strategy:

1. Reduction in overall usage of supplies.
2. Reduction in overall usage and expense of identified item.
3. Paper usage down.
4. O.E. courses include green components.

Budget Needs to Accomplish Objective:

1. $500 for instruction and marketing.
2. Varies depending on identified programming.
3. None.
4. $2000 for development and integration.

Assessment Outcomes: Will be completed in May 2010

Use of Results: Will be completed in May 2010

College Goal: Provide facilities for student learning that capitalize on state-of-the-art instructional applications.

Division Goal: Provide facilities, staffing, and services that support educational program delivery.

Department Goal: Access technology equipment to remain current with advanced products.

Objective: Provide new equipment and software to remain current with technology and to meet the training needs of the community and industry in our service area with new technology.

Action Plan:

1. Upgrade teacher station in computer lab 143 to run both Windows XP and Vista operating systems and both Office 2002 and Office 2007.
2. Purchase new Smartboard, projector and Speakers for Lab 143. Current one will be moved and installed at Highland center.
3. Rearrange/rewire teacher station, projector station and Smartboard to for better viewing by all students.
4. Upgrade 8 computers in lab 143 with Office 2007
5. Relocate Smartboard and Projector from Lab 143 to Highland Center computer lab.
6. Replace old monitors in Room 502B, Auto CAD computers with 19” flat screen monitors.

Person(s) Responsible: O.E. Coordinator

Anticipated Date for Achieving Objective:

1. August 2009.
2. August 2009.
3. August 2009.
4. August 2009.
5. September 2009
6. August 2009.

Assessment Strategy:

1. Upgrade computer and software installed in teacher station.
2. New Smartboard, projector and speakers delivered and installed.
3. Teacher station, projector and board realigned.
4. 8 computers upgraded with Office 07.
5. Smartboard, projector and speakers relocated from Rm 143 and installed at Highland Center computer lab.
6. Monitors installed in 502B.

Budget Needs to Accomplish Objective:

1. $250
2. $5200
3. $500
4. $1600
5. $200 for cabling
6. $1200

Assessment Outcomes: Will be completed in May 2010

Use of Results: Will be completed in May 2010