Department/Program Goal: Meet training needs for expanded employment opportunities of the service area as a result of changing workforce demographics.

Objectives:  Increase the number of Career Readiness Certificates in the workforce service area.

Action Plan:

1. Promote HRD classes and partner with county agencies and the JobLink to increase the number of Career Readiness Certificate recipients.
2. Work with the Department of Corrections to offer WorkKeys at Southern to allow inmates to earn Career Readiness Certificates. Will work with Southern to help provide the funding for the software.
3. Run mini workshops for PLC, Electrical troubleshooting, Pneumatics and Hydraulics along with other workshops as industry requires.
4. Promote Career Readiness Certificate in Adult Education and with W.I.A. participants.
5. Implement the new CIS system while maintaining state standards and audit procedures.

Assessment Strategy:

1. Show an increase in HRD classes and CRC recipients.
2. HRD classes at Southern utilizing WorkKeys.
3. Mini workshops are offered to meet industry demands.
4. Students from GED and WIA achieving their Career Readiness Certificate.
5. Purchase unknown supplies and equipment to complete function and to hire additional personnel for payroll and grade out process.

Assessment Outcomes:

1. Four Silver and three Bronze Certificates were issued. Carry forward working with Day Reporting and Department of Social Services offering HRD classes for their clients.
2. This will be continued as there was no budget for software. However, we did increase the number of HRD classes offered at Southern.
3. The Pneumatics and Hydraulics workshop was offered. However, due to low enrollment it was cancelled. FIT monies for instruction allowed Randy Gunter to be trained in new technologies utilizing PLC. Thus, the PLC workshop had ten students from local industry.
4. Partnerships with Basic Skills and the JobLink Center resulted in one student from Con Ed taking the HRD KeyTrain class and several students coming from the JobLink Center. This process will continue.
5. This will be an ongoing process to hire an internal auditor. New printers and software were purchased to assist in the conversion to CIS.

Use of Results:

1. Students received their Career Readiness Certificate and other students found employment or continued their education by enrolling in a curriculum program.
2. Students from Southern received HRD training in Basic Computers and in Economic Literacy (Personal Finance).
3. Local industry received training in new technologies in-house and with minimum loss of personnel on the production floor.
4. KeyTrain helped students in other skills such as math and reading.
5. The annual audit had no exceptions or comments. The department has transferred to CIS with minimal problems. New printers were installed to help in the transformation.

Department/Program Goal: Continue planning for new curriculum programs; review of existing programs for continued offerings. Investigate feasibility of new program start-up.

Objectives: Promote on site training with industry within the college service area to provide a viable workforce by using their facilities to satisfy their training needs when possible. Work with community to assess programs wanted in various areas of the college service area. Increase number of off campus classes by 5%.

Action Plan:

1. Partner with JobLink to visit companies to determine their training needs and promote training on site.
2. Promote HRD and Community Service classes in various areas of the county such as bricklaying and Small Engine Repair.
3. Work with First Health to develop a program for Patient Navigator.

Assessment Strategy:

1. Classes run at industry sites.
2. Classes run at various sites in the county with a five percent increase.
3. Classes developed and classes run.

Assessment Outcomes:

1. This will be an ongoing process to visit companies. A NEIT project approved for Carolina Growler in Star. Also, we had five FIT projects.
2. Multi-Media Art classes were held at Mount Gilead and Small Engine class was held at Biscoe.
3. The Patient Navigator call had thirteen graduates respresenting multiple ethnicities. We plan to offer another class in the fall.

Use of Results:

1. Companies in the college service area have utilized the training to increase productivity and production.
2. Students in the service area were allowed to receive the benefits of the college courses without having to come to the main campus.
3. The Patient Navigator class provided a needed connection between the community and local public services as such Department of Social Services and health care.

Department/Program Goal: Assess technology equipment to remain current with advanced products.

Objectives: Provide new equipment and software to remain current with technology. Also, meet the training needs of the community and industry in our service area with new technology.

Action Plan:

1. Install flat panel monitors in room 143 to allow students more workspace on the desktop.
2. Purchase six additional scanners and a new camera for the multi-media class.
3. Purchase latest version of QuickBooks to provide training for the service area.
4. Purchase manikins for CPR class that are easily carried to off-site classes
5. Purchase a new MIG welder for NRA classes
6. Improve seating in the National Rifle Association and Knife Making classroom.
7. Purchase a laptop and projector for DOC classes to use when at the Ag Center.

Assessment Strategy:

1. Monitors installed in room 143
2. Multi-Media class utilizing new equipment.
3. QuickBooks installed and a class run.
4. Manikins purchased and ran classes for CPR off site.
5. MIG welder in use for NRA classes
6. New stools purchased.
7. Laptop purchased and in use.

Assessment Outcomes:

1. New manikins were purchased and this will be carried over as a goal due to the volume of use for manikins.
2. A new Miller 250 MIG welder was purchased for NRA classes.
3. This is an ongoing process due to room size. New lamps were placed over belt sanders.
4. Laptop and projector were purchased for DOC.

Use of Results:

1. This will be carried over for the upcoming year.
2. A camera was purchased to replace damaged one. Scanner helped students scan old photos.
3. This will be carried over for the upcoming year.
4. Manikins were utilized in the classroom. Additional manikins will be purchased in the following year.
5. MIG welder helped NRA and gunsmithing students complete projects.
6. The projector and laptop allowed instructors to view lesson plans with the students during training.

Department/Program Goal: Continue evaluating current services; determine from industry, small businesses, etc. if Montgomery Community College is providing needed services or if additional program planning should be implemented. Continue expansion of programming at sites throughout the county.

Objectives: Schedule visits to survey the needs of local business and industry in our service area to ensure their training needs are satisfied.

Action Plan:

1. Schedule visits and determine training needs of local industry in partnership with Economic Development and the JobLink Center.
2. Offer training at satellite sites as Biscoe and Mount Gilead.
3. Interview industry in our service region to see if they qualify for F.I.T., N.E.I.T. or C.I.T.  Programs.

Assessment Strategy:

1. Training needs of local business and industry are met and a partnership is formed with EDC and JobLink.
2. Classes offered at Mount Gilead and Biscoe.
3. F.I.T. and N.E.I.T classes will be offered.

Assessment Outcomes: Local business had training needs met

Use of Results: Continue to meet local training needs

College Goal: Develop and implement instructional programs and services, both traditional and distance learning offerings, consistent with the assessed needs of the constituent groups in the College’s service area and with state and national standards, including training and retaining of the workforce.

Division Goal: Respond to service area economic trends by providing continued training and/or upgrading for current workforce needs and by pursuing new programming in potential expansion areas.

Objectives:  Increase the number of Career Readiness Certificates and qualified workforce in our service area.

Action Plan:

1. Promote Career Readiness Certificate in Adult Education and with W.I.A. participants.
2. Hire part-time permanent HRD/CRC Specialist to work with local business to promote CRC and with Economic Development to provide qualified workforce for prospective industry to Montgomery County.
3. Work with the Department of Correction to offer WorkKeys at Southern to allow inmates to earn Career Readiness Certificate. Will work with Southern to help provide the funding for the software.
4. Expand the two day workshops for PLC, Electrical troubleshooting, Pneumatics and Hydraulics along with other workshops as industry requires.
5. Increase the number of O.E. classes offered at Southern to benefit inmates close to release.
6. Increase the EMS classes offered in Occupational Extension by hiring a part-time EMS Coordinator. Market online classes to promote growth.

Person(s) Responsible: Coordinator, Customized Industrial Training; Dean of Continuing Education

Anticipated Date for Achieving Objective: May 2009

Assessment Strategy:

1. Show an increase Career Readiness Certificates in the county.
2. HRD/CRC Specialist working with Economic Devolvement to help recruit industry and increase in FTE’s.
3. HRD classes at Southern utilizing WorkKeys.
4. Workshops offered to benefit the workforce of local industry.
5. HRD classes at Southern
6. Increase in FTE’s for EMS programs.

Budget Needs to Accomplish Objective:

1. $14,000 for instruction and testing.
2. $$40,000 for salary and benefits.
3. $12,000 for satellite license of WorkKeys and $2000 for instruction.
4. $10,000 for instruction and $1500 for supplies.
5. $4,000 for marketing and instruction.
6. $4,000 for marketing, instruction and $3,500 for coordinator.

Assessment Outcomes: Will be completed in May 2009

Use of Results: Will be completed in May 2009

College Goal: Develop and implement instructional programs and services, both traditional and distance learning offerings, that are  consistent with the assessed needs of the  constituent groups in the College’s service area and with state and national standards, including training and retaining of the workforce.

Division Goal: Continued planning for new curriculum programs; review of existing programs for continued offerings. Investigate feasibility of new program start-up.

Objectives: Promote on site training with industry within the college service area to provide a viable workforce by using their facilities to satisfy their training needs when possible. Work with community to assess programs wanted in various areas of the college service area. Increase number of off campus classes by 5%.

Action Plan:

1. Partner with JobLink and Small Business Center to visit companies to determine their training needs and promote training on site.
2. Promote HRD and Community Service classes in various areas of the county as Multi-Media Art and Quilt Making.
3. Work with First Health to develop a program for Emergency Medical Services.

Person(s) Responsible: Coordinator, Customized Industrial Training; Dean of Continuing Education

Anticipated Date for Achieving Objective: May 2009

Assessment Strategy:

1. Classes offered to benefit companies in our service area.
2. Classes offered at various sites in the county with a five percent increase.
3. Class developed and classes offered.

Budget Needs to Accomplish Objective:

1. $1,000 cost of travel
2. $3,000 cost of instruction.
3. $1,000 for class development and $4,000 for class instruction.

Assessment Outcomes: Will be completed in May 2009

Use of Results: Will be completed in May 2009

College Goal: Utilize technology to provide information services that support quality, personalized instruction.

Division Goal: Assess technology equipment to remain current with advanced products.

Objectives: Provide new equipment and software to remain current with technology. Also, meet the training needs of the community and industry our service area with new technology.

Action Plan:

1. Install flat panel monitors in room 143 to allow students more workspace on the desktop.
2. Purchase six additional scanners and a new camera for the multi-media class.
3. Purchase latest version of QuickBooks (2008) to provide training for the service area.
4. Purchase manikins for CPR class that are easily carried to off-site classes
5. Purchase a Red Man instructor suit to be used by BLET and DOC.
6. Improve seating in the National Rifle Association and Knife Making classroom.

Person(s) Responsible: Coordinator, Customized Industrial Training; Dean of Continuing Education; Dean of Education Technology.

Anticipated Date for Achieving Objective: May 2009

Assessment Strategy:

1. Monitors installed in room 143
2. Multi-Media class utilizing new equipment.
3. QuickBooks installed and a class run.
4. Manikins purchased and ran classes for CPR off site.
5. Purchased Red Man Suit
6. New stools purchased.

Budget Needs to Accomplish Objective:

1. $3,400 for new 19 inch monitors.
2. $2,000 for new scanners and camera.
3. $900 for ten licenses.
4. $800 for new manikins
5. $1,073 for Red Man Suit
6. $1,500 for sixteen new stools

Assessment Outcomes: Will be completed in May 2009

Use of Results: Will be completed in May 2009

College Goal: Insure that services are provided to industry, small businesses, and other community initiatives to facilitate economic growth.

Division Goal: Continue evaluating current services; determine from industry, small businesses, etc. if Montgomery Community College is providing need services or is additional program planning should be implemented. Continue expansion of programming in sites throughout the county.

Objectives: Schedule visits to survey the needs of local business and industry in our service area to ensure their training are satisfied.

Action Plan:

1. Schedule visits and determine training needs of local industry in partnership with Economic Development and the JobLink Center.
2. Offer training at satellite sites such as Biscoe and Mount Gilead.
3. Interview industry in our service region to see if they qualify for Customized Industrial Training. Programs.

Person(s) Responsible: Dean of Continuing Education, Director of Small Business Center.

Anticipated Date for Achieving Objective: May 2009

Assessment Strategy:

1. Training needs of local business and Industry are met and a partnership is formed with EDC and JobLink.
2. Classes offered at Mount Gilead and Biscoe.
3. Customized Industrial Training classes will be offered.

Budget Needs to Accomplish Objective:

1. $1,500 for travel
2. $ 4,000 for instruction
3. $1,500 for travel

Assessment Outcomes: Will be completed in May 2009

Use of Results: Will be completed in May 2009