Montgomery Community College

 

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1011 Page St.
Troy, NC 27371
910.576.6222
Fax: 910.576.2176
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Institutional Effectiveness Plan

Continuing Education & Community Services

Basic Skills Program

Mission:

To provide instructional programs and services that meet the lifelong learning needs of our service area.

2008-2009 Assessment Outcomes & Use of Results

Division Goal 1: Respond to service area economic trends by providing continued training and/or upgrading for current workforce needs and by pursuing new programming in potential expansion areas.

Objectives:

  1. Begin classes at Highland Center in Mt. Gilead
  2. Pursue classes are Troy Hotel, East Middle School, West Middle School, and others on demand.

Action Plan:

  1. Purchase any storage needs
  2. Employ an instructor
  3. Get agreements with sites to hold classes for semester durations.

Assessment Strategy: The number of classes run for 2008-2009

Assessment Outcomes:

  1. Classes began at Highland Center on September 8, 2008.
  2. There was no demand for GED classes at Troy Hotel, East Middle School, nor West Middle School.

Use of Results:

  1. We will continue to run classes at Highland Center as long as there is participation.
  2. We will continue to look at other locations as needed if the demand is there.

Division Goal 2: Provide facilities, staffing, and services that support educational program delivery.

Objectives: Employ additional position to conduct payroll and grade out function.

Action Plan: Work through Continuing Education to hire on permanent part-time employee

Assessment Strategy: Improvement in completion of end of semester paperwork with fewer audit issues.

Assessment Outcomes: A part-time position was opened in May, 2008 to fulfill the duties for the grade out function. Payroll remains with the Basic Skills Coordinator.

Use of Results: This position continues to be valuable to the Basic Skills Department in assisting with grading out and placement testing for students.

Division Goal 2: Provide facilities, staffing, and services that support educational program delivery.

Objectives:

  1. Plan and implement new ideas for the Compensatory Education Program
  2. Work with Montgomery County Schools to develop new ways to reach those completers eligible for Compensatory Education through Montgomery Community College.
  3. Hire a permanent part-time position for Compensatory Education
  4. Pursue additional sites for Compensatory Education classes.

Action Plan:

  1. Form a Compensatory Education committee and review current operations and plan recommendations and other opportunities in the county
  2. School personnel from Montgomery County Schools will be on the committee.
  3. Employ a permanent part-time instructor to teach additional classes beyond Jesse Cole Center
  4. Employ part-time site coordinator to pursue new avenues.

Assessment Strategy: Change in Compensatory Education classes

Assessment Outcomes:

  1. We are continuing to develop a plan for new ideas for the Compensatory Education Program, which includes working with the ARC of Montgomery County. Discussions are in place for facilities and services with this agency.
  2. Efforts are being made to continue next year with Mr. Frank Hibbs and other Montgomery County Public Schools personnel. Insufficient funding has prevented further work on this project.
  3. Lack of funding has prevented the hiring of any additional permanent part-time position for Compensatory Education classes.
  4. Lack of funding has also prevented the hiring of a part-time site coordinator to pursue new avenues for Compensatory Ed.

Use of Results:All efforts are continuing and are being carried over to the upcoming year.

Division Goal 3: Provide access to and guidance in professional development opportunities to strengthen instructional delivery and to prepare for accreditation initiatives.

Objectives: To attend Adult Basic Skills Professional Development Project for three years to become a certified resource specialist.

Action Plan: Attend ABSPD for 1 week during the summer for three consecutive summers. The next session will be May 2009

Assessment Strategy: Attend Institute

Assessment Outcomes: After attending the Adult Basic Skills Professional Development Project for three consecutive years. Ms. Olivia Gatlin became certified as a resource specialist.

Use of Results: With this certification, there is more availability for professional development opportunities, including instructor training that promotes student learning and success.

Department Goal: To enhance the ESL department’s quality of instruction

Objectives: To build a sustainable ESL Department to help with retention and building capacity in the classroom by hiring professional staff. The purpose is to avoid having to depend on a workforce that is under-trained and unstable in quality and numbers.

Action Plan:

  1. Submit a Personnel Justification form to appropriate personnel.
  2. Employ a permanent part-time instructor to attempt to overcome high turnover amongst part-time instructors.
  3. Start an ESL mentoring model for potential inexperienced instructors.
  4. Provide flexible schedules with varied intensity and duration to meet diverse, non-traditional learners’ needs.

Assessment Strategy:

  1. The ESL department will demonstrate a better retention rate.
  2. The ESL classes will be more structured and the content taught will be more consistent.
  3. New instructors will attend an ESL workshop.
  4. ESL students will register in the GED program.

Assessment Outcomes: The ESL Department was able to retain two ESL instructors for the entire academic school year which allowed a greater number of students in those classes to complete their current level of standardized testing.

Use of Results: The ESL department will continue to implement the efforts documented in the current action plan.

Department Goal: Collaborate with the Employment Security Commission’s office to address the needs of potential students and/or unemployed non-English speaking individuals.

Objectives: To recruit non-English speaking individuals who have been laid off from local industries into the ESL classes. Purpose of recruiting these individuals is to train them to be better qualified for future employment.

Action Plan:

  1. Provide ESL class schedules to Employment Security Commission personnel to inform potential students who are unemployed.
  2. Notify local businesses and community support agencies of our offerings.
  3. Partner with Occupational Extension office to offer HRD classes for unemployed individuals.

Assessment Strategy:

  1. Unemployed individuals attending ESL classes.
  2. Partnered with local agencies and businesses to benefit unemployed students.
  3. Unemployed students find employment

Assessment Outcomes: The ESL department was able to recruit students through the Employment Security Commission’s office due to the current economic atmosphere.

Use of Results: We will strive towards establishing an ESL class for students who qualify to receive TRA benefits to train them and help them improve their oral communication skills in order to improve their employability skills.

Department Goal: To improve the orientation and registration process for the ESL program

Objectives:

  1. Provide an opportunity for new or returning students to meet with ESL instructors and to learn about the college and the ESL program.
  2. Provide new students a CASAS placement test to determine level and refer them to the appropriate class. Provide appropriate CASAS life skills test to returning students.
  3. Ensure all required paperwork and demographic information is maintained.

Action Plan:

  1. Set up an open house with specific dates, times and locations for students to obtain information for classes.
  2. Provide all new students with CASAS placement test prior to starting class.
  3. Provide registered students with a card to give to their instructor on the first day of class. This card will contain all required information for instructors.

Assessment Strategy: Work with the ESL Assessment and Testing Specialist to confirm that all students attending our ESL classes are registered throughout the semester and that their CASAS life skills test are up to date.

Assessment Outcomes: The open house concept is still new to many of our ESL students and is a work in progress, but it has demonstrated to be useful in providing students with current information in regards to the classes being offered and it has also helped the ESL coordinator with registering and updating students’ demographic information.

Use of Results: The ESL department will continue to offer the open house at the beginning of every semester and look for ways to improve the efficacy of the program.

Department Goal: To develop standards based curriculum for ESL classes to better meet learner, community and program needs.

Objectives:

  1. To fulfill federal, state and local performance requirements.
  2. To correlate curriculum to the CASAS competencies as both a reference for program instruction content and as a link to CASAS assessment.

Action Plan:

  1. To require instructors to use CASAS competencies to identify curriculum materials that target specific curriculum needs of the students.
  2. To provide instructors with individual student performance by competency records and class profiles indicating areas of individual student learning deficiencies in order to aid in the choice of instructional materials and lessons covering specific competencies.

Assessment Strategy: Review individual student records and class progress using CASAS testing results and comparing same results from previous years.

Assessment Outcomes: This effort allowed the ESL Retention Specialist to fulfill all federal and state performance requirements and to track the students post testing needs better than before. However, we must continue to improve the overall student performance by competencies.

Use of Results: The ESL Retention Specialist will develop a master roster indicating all competencies per level and provide all instructors with a professional development session to keep all part time ESL instructors up to date on the mandatory requirements for our students.

Basic Skills Program

Institutional Effectiveness Plan 2009-2010

College Goal: Develop and implement instructional programs and services, both traditional and distance learning offerings, consistent with the assessed needs of the constituent groups in the College’s service area and with state and national standards, including training and retraining of the workforce.

Division Goal: Provide credit and non-credit programming to enhance economic development of the service area.

Department Goal: Respond to service area economic trends by providing continued training and/or upgrading current workforce needs and by pursuing new programming in potential expansion areas.

Objective: Increase number of FTE in Basic Skills

Action Plan:

  1. Expand class offerings by pursuing new sites in various communities targeting their instructional needs.
  2. Increase enrollment for current offerings around the county.
  3. Incorporate Career Readiness Certificate attainment and HRD Classes (KeyTrain).
  4. Assure students outcome goals are met by providing adequate instructor training.

Person(s) Responsible: Basic Skills Coordinator, HRD Coordinator

Anticipated Date for Achieving Objective: May 2010

Assessment Strategy:

  1. New sites identified, contracted and set up.
  2. Current class offerings show increased enrollment.
  3. Basic Skills students achieved CRCs.
  4. Student outcome goals met.

Budget Needs to Accomplish Objective:

  1. $1000 per site for travel and setup, $1000 per instructor.
  2. $500 for Marketing programs to the community.
  3. $200 for Marketing, $2,500 for KeyTrain satellite license, other costs to be absorbed by HRD program.
  4. $100 per instructor.

Assessment Outcomes: Will be completed in May 2010

Use of Results: Will be completed in May 2010

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College Goal: Develop and implement instructional programs and services, both traditional and distance learning offerings, consistent with the assessed needs of the constituent groups in the College’s service area and with state and national standards, including training and retraining of the workforce.

Division Goal: Provide credit and non-credit programming to enhance economic development of the service area.

Department Goal: Respond to service area economic trends by providing continued training and/or upgrading current workforce needs and by pursuing new programming in potential expansion areas.

Objective: Enhance Compensatory Education in our service area.

Action Plan:

  1. Partner with various agencies in the community that work to support handicapped individuals.
  2. Work with Montgomery County schools to develop new ways to reach those students eligible for Compensatory Education through Montgomery Community College.
  3. Hire a Permanent Part-Time position for Compensatory Education.

Person(s) Responsible: Basic Skills Coordinator

Anticipated Date for Achieving Objective: May 2010

Assessment Strategy:

  1. Increased enrollment supported by new partnerships.
  2. Increased enrollment supported by local school.
  3. New teacher hired.

Budget Needs to Accomplish Objective:

  1. $150 for marketing.
  2. $150 for marketing.
  3. $25,000 for teacher salary.

Assessment Outcomes: Will be completed in May 2010

Use of Results: Will be completed in May 2010

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College Goal: Provide facilities for student learning that capitalize on state-of-the-art instructional applications.

Division Goal: Provide facilities, staffing, and services that support educational program delivery.

Department Goal: Improve instructor effectiveness by providing more in house training and instructional resources.

Objective: Develop orientation training for new and existing Basic Skills instructors.

Action Plan:

  1. Gather materials to combine in a booklet for all required administrative and teaching documentation.
  2. Create presentation for biannual orientation or update sessions.
  3. Purchase identified training materials.
  4. Procure and present new equipment and technology training for teachers.
  5. Train instructors on proper use of video resources to support classroom study.

Person(s) Responsible: Basic Skills Coordinator

Anticipated Date for Achieving Objective:

  1. August 2009.
  2. August 2009.
  3. January 2010.
  4. May 2010.
  5. May 2010.

Assessment Strategy:

  1. Teacher resource book complete.
  2. Presentation complete.
  3. Materials received and catalogued.
  4. Training provided as new equipment and technology becomes available to instructors.
  5. Training provided as equipment and video bank becomes available to instructors.

Budget Needs to Accomplish Objective:

  1. $150 for purchase of supplies and copies – 10 sets.
  2. Cost absorbed by current budget for time devoted to presentation development.
  3. $400 for CD/DVD supported training.
  4. $400 for CD/DVD supported training/or other materials needed.
  5. $100 for development of process, catalogue of approved videos, and training.

Assessment Outcomes: Will be completed in May 2010

Use of Results: Will be completed in May 2010

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College Goal: Provide facilities for student learning that capitalize on state-of-the-art instructional applications.

Division Goal: Provide facilities, staffing, and services that support educational program delivery.

Department Goal 4: Access technology equipment to remain current with advanced products.

Objective 1: Provide new equipment and software to remain current with technology. Also, meet the training needs of the community and industry in our service area with new technology

Action Plan:

  1. Procure new computers and monitors for Rm 148 (6), and Rm 157 (6).
  2. Relocate computers form Rms 148 & 157 to GED classroom at Southern Correctional Institution.
  3. Procure White Board for GED programs on campus.
  4. Procure equipment for portable projection cart to be shared by GED to include, Cart, Computer, Projector, Wireless Internet, Wireless Flat Screen Monitor, Keyboard and Mouse, and Speakers.

Person(s) Responsible: Basic Skills Coordinator

Anticipated Date for Achieving Objective:

  1. July 2009
  2. August 2009
  3. August 2009
  4. August 2009

Assessment Strategy:

  1. New computers in Rms 148 & 157
  2. Computers relocated to GED room at SCI
  3. White Board installed in GED classroom
  4. Projector cart and components installed

Budget Needs to Accomplish Objective:

  1. $1000 per computer and monitor, total $12,000
  2. $1500 for relocation expenses and additional cabling requirements as identified.
  3. $4000 for White Board
  4. $1200 for computer & wireless monitor, $60 for wireless keyboard & mouse, $800 for projector, $150 for cart, $75 for Speakers.

Assessment Outcomes: Will be completed in May 2010

Use of Results: Will be completed in May 2010


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Updated March 29, 2010